Friday, September 28, 2007

Update Regarding the Cheesecake Factory Debacle

Last Week, I posted a letter that I sent to the Cheesecake Factory
that basically blasted them for a awful, yet pricey experience that I had there over the weekend.

Well, I'm not feeling completely satisfied, but I am glad to report that someone from the Cheesecake Factory's guest relations contacted me to discuss what I detailed in the letter. Well, the young woman was quite apologetic. And I have to admit that she sounded quite sincere. Her employer should be quite proud of her. This young lady spoke to me in the most sincere, humble, gracious voice a person can use. AndI'm not going to say it worked, but I certainly felt compelled to decrease my angst for the restaurant.

Plus, she said she was going to send me some gift cards. And you know that certainly helps the heart, pocketbook, and the tummy feel more gracious and inclined to forgive.

She said I should be receiving a letter and gift cards in the mail. Let's see how they try to fix this one up. I'll be sure to keep you guys updated, especially you, Renea.

Peace out,


New Update: I got my $100 giftcard in the mail. Maybe the Cheesecake Factory ain't so bad after all. LOL

BTW: I mentioned within the comment section on another post about the flying cockroach that visited us when I was eating lunch at the Red Lobster. Well, the Red Lobster guest relations sent me a $15 gift card to cover the lunch that I didn't get a chance to eat because of my lost appetite, thanks to the humongous roach.

I've learned from being apart of the Afrosphere that writing a nice little letter really does produce results from time to time.


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